Casa Guillola would like to welcome you and hope that you have a lovely holiday in our Casa. We hope you will look after it during your stay as if it was you own home.
During your stay you are expected to:
Check in after 4 pm on your arriving day. Do not exceed the number of people registered.
DAMAGE AND INSURANCE
You are personally responsible for anything you damage. Contact us as soon as possible to declare it. You are also responsible for your personal belongings.
We recommend to purchase traveler's insurance in your country.
In case of personal injury you should always contact your own insurance company. House owner or the agency cannot be held responsible but are available if you need help.
Use the swimming pool on your own responsibility. Keep the children under constant supervision. Take a shower before using the swimming pool. Do not go wet into the house or use indoor furniture. There is a pool cleaning schedule, usually once a week.
Children should be under constant supervision of adults especially during risky activities like using the swimming pool.
Pets are not allowed.
PLANTS AND ANIMALS
Do not damage any plants or grass. There is a gardener who takes care of them at usually once a week. Do not disturb any animals, especially (birds) which have their nests attached to the trees. Do not touch them or their eggs.
Vehicles must be held on the villa's parking , not on the grass surface.
AIR CONDITIONING AND HEATING
Use it only with the door and windows closed. Turn it off when you leave the house. Also turn off the gas, water and electrical equipment.
BARBECUE AND FIREPLACE
Keep the fire under constant control, everything around is very dry during summer and easily flammable. Use a small amount of water to safely turn off the fire in the outdoor barbecue.
TV, INTERNET, EQUIPMENT
Make sure you understand how to use any electrical equipment that you are not familiar with and don’t change any existing settings. Wi-Fi internet is available all year.
Please be aware of the wind, and close the sun umbrellas if it gets stronger. Do not use indoor furniture outside.
Please keep the facilities clean especially the kitchen and toilets. Linen and towels are changed every 7 days. Put all the garbage in designated container and keep the ground clear of litter. If you have your pet with you please thoroughly clean after them, especially if the dog easy loses its hair.
ON YOUR LEAVING
Leave the property in the same condition that you would like to find it for yourself. Leave the space tidy for the next guests. Only use the furniture for its intended purpose and replace in its original position at the end of your stay. Check out must be before 11 am, someone will check with you the house before your leaving.
For any assistance during your stay, please contact Alice +33 666 386 453